At Synapkit, your privacy matters. This policy explains what information we collect, how we use it, and how we protect it. By using synapkit.com, you agree to this policy.
01
Information We Collect
When you make a purchase, we collect: → First and last name → Email address → Payment information (processed by Stripe) → IP address and browser type → Pages visited on synapkit.com
We do NOT collect: → Physical address (digital products only) → Phone number → Social media accounts
02
How We Use Your Information
We use your data to: → Deliver your digital products by email → Send order confirmations → Respond to support requests → Send occasional product updates (you can unsubscribe anytime) → Improve our website experience
03
Payment Security
All payments are processed securely through Stripe.
Synapkit does NOT store your: → Credit card numbers → Bank account details → Billing address
Stripe is PCI-DSS compliant. Your payment data never touches our servers.
04
Cookies
We use cookies to: → Remember your cart → Analyze site traffic (Google Analytics) → Improve your browsing experience
You can disable cookies in your browser settings at any time. Disabling cookies may affect checkout functionality.
05
Digital Products Policy
All products on Synapkit are digital: → Delivered instantly by email as PDF → No physical shipping → No returns on downloaded files → Refund available within 7 days if product not yet downloaded
License: Personal use only. Redistribution, resale, or sharing of purchased files is strictly prohibited.
06
Third-Party Services
We work with these trusted services:
Stripe — Payment processing stripe.com/privacy
Google Analytics — Site analytics policies.google.com/privacy
WooCommerce — Store platform automattic.com/privacy
Each service has its own privacy policy. We are not responsible for their practices.
07
Your Rights
You have the right to: → Request a copy of your data → Request deletion of your data → Unsubscribe from emails anytime → Request a refund within 7 days
To exercise any right: Email: privacy@synapkit.com We respond within 48 hours.
08
Data Retention
We keep your data for: → Purchase records: 7 years (legal requirement) → Email list: until you unsubscribe → Support tickets: 2 years
We never sell your data to third parties.
We never share your data without consent.
Questions about this Privacy Policy?
Our legal team is here to help you understand how we protect your rights.